RETURN AND REFUND POLICY
Forza Freedom has wide range of electric and manual wheelchairs and other mobility products such as :
Lumbar Belt for Back pain
Post Op Brace
Bath Board etc.
Since all the products that we offer have a very crucial factor of Hygiene and Customer safety. Hence, We do not offer any return for a products in the above-mentioned categories.
We’ve to be strict about our return policy to keep out Customer’ safety into consideration.
However, a customer can raise a Replacement request if He/She has received a damaged product or the product malfunctions under warranty period and defined usage instructions.
Order Cancellation is only allowed if the order package is yet to be shipped and the Refund of the invoice order value for the same gets initiated in 0-1 working days and may take up to 5-10 working days to settle back depending on your mode of payment.
A refund is only generated in case of cancellation, conditions are mentioned above.
Please feel free to reach out to Our Customer support team for any required Help.
Email us: Freedom@forzamedi.com
Call us: +91-7289999888
Or join us on Live chat available across the website on the bottom right corner.